MiloCRM End User License Agreement and Terms of Service
Information on the processing of personal data
We inform you that our company will process the personal data you provide, or otherwise acquired, in compliance with the legislation in force. These data will be processed for management, promotional and marketing purposes and will be kept for the time established by current legislation for the fulfillment of these purposes and may be communicated and disseminated in compliance with current legislation in order to pursue the purposes indicated above. You can exercise the rights provided for in articles 15 to 21 of the GDPR, where applicable. The Customer will also have the right to lodge a complaint with the Guarantor for the protection of personal data. Any data and archives transmitted by the Customer to the Company for technical purposes will be processed by the Company solely for these purposes and in compliance with current legislation.
The Data Controller will process the personal contact data collected from sources accessible to the public (eg Aci, Motorizzazione, Professional Orders) or communicated to us by third parties on the basis of the Data Controller's legitimate interest in promoting products or services in which the customer may reasonably be interested, required account of the balance of the rights of the latter and of the Owner. The interested party has the right to object at any time, for reasons connected to his personal situation, to the processing of personal data concerning him for the purpose in question.
The personal data collected in this way are processed by the authorized and trained staff of our Company.
Furthermore, our Company may make use of outsourced services for the aforementioned communications.
Personal data may be processed for a maximum period of 24 months from the last contact with the interested party. Our Company does not transfer data outside the European Economic Area.
It is emphasized that the interested party will always have the right to access, rectify or delete the personal data referred to him or to request its portability, as well as the right to request the limitation or opposition to the processing. Furthermore, the interested party will always have the right to lodge a complaint with the Guarantor for the protection of personal data.
The retention period of your personal data is 12 months from receipt of the same or in any case the time strictly necessary to satisfy your request.
Information on cookies
Cookies are used on our website and in our emails to provide users with a better service and experience. From now on, our trusted partners will also be able to share the information obtained and improve the user experience on their websites. This document describes the categories of cookies we use and share with our partners, their purpose and how change your preferences.
What are cookies?
Cookies are small data files stored by your browser on your computer's hard drive. Each time a user returns to visit our website, the browser sends these cookies back to us in order to allow us to offer him a personalized experience, which reflects his interests and preferences and facilitates access to our services.
What cookies do we use?
The cookies we use allow us to recognize users who return to visit the site and their data, in order to avoid them having to enter the same information several times. Furthermore, they allow us to analyze the traffic patterns of users who visit our website in order to improve its usability.
Here are some of the types of cookies used on our website:
Technical cookies
It is possible that technical cookies are used to allow users to use the services requested through our website. Without these cookies, it would not be possible to provide the requested services.
For example, technical cookies can be used to:
- Allow users to access secure areas of our website without having to log in all the time
- Remember any actions performed by the user (for example, completing a form) when returning to the previous page of a session
Analytical cookies
Analytical cookies could be used to obtain information on the use of the website, advertisements and e-mails and to notify us of any errors. Furthermore, these cookies allow to obtain detailed technical information, such as the last page visited, the number of pages visited, if an e-mail was opened, which parts of the website or e-mails are clicked by users and the time elapsed between clicks. This information could be associated with user details such as IP address, domain or browser; however, they are analyzed together with other people's information so as not to identify a particular user with respect to the other.
For example, these cookies may be used on our website to:
- Analyze and improve the performance and design of our website, advertisements and emails
- Quantify the response to our advertisements and improve their effectiveness
- Calculate the errors that occur on our website to improve the service and handle any complaints
Tracking cookies
Tracking cookies may be sent to the user's device from the websites of our partners. These cookies are used to determine when partners redirect a user to our website. The information may be shared with our partners anonymously, so as not to identify a particular user over the other.
Additionally, this information is provided in accordance with our contractual obligations to partners to help them improve the effectiveness of their sites.
How to change your cookie settings
Most browsers allow you to delete cookies from your computer hard drive, block the acceptance of cookies or receive a warning before a cookie is stored.
What happens if cookies are disabled?
However, if the user blocks or deletes a cookie, it may be impossible to restore the previously specified preferences or custom settings and our ability to customize the user experience will be limited.
How to change settings for:
